FAQ

1 TO 1 CONSULT

How do Skype calls work?
My Skype name is: PhotoSkyping
Just add me in your Skype contacts, at the appointed time I will accept your request and will wait for your call. I don’t normally use video-calls as I use the screen for sharing the working space so a normal voice-call will be fine. I do offer consults both in English and Italian.

How will we share Skype workspace?
The best way to talk about your photography is while we are both watching the same things together, at the same time. If you have material that you want to show to me, please send me the link in the booking form and when we’ll talk I will share my screen with you so that we can view it together. If you haven't included the link in the booking form you can send it via Skype during the consult.

What will we talk about?
We’ll simply start with anything that seems important to you, and take it from there. We will have the time to ask each other questions, to brainstorm about possibilities, to envision a strategy. If you have specific issues that you want to address, have a list ready and we’ll tackle them in order of importance.

Is Skype reliable?
I use Skype all the time, not only it is free but it gives also the possibility to share the screen and workspace. Minor problems of course can happen, but usually with a good connection Skype is very reliable. To improve quality further, plug your computer in and use an ethernet cable instead of wi-fi.

Can we use the phone instead of Skype?
If you want to talk about things that don’t need visualization and sharing the screen, and prefer to call me instead of using Skype, a phone call can be organized. But again, Skype is completely free, and works really well. Just saying.

When will I pay?
1 HR Consults payment (100 GBP) is at the moment of booking, via Paypal.
Free Intro Calls for other services (Web Edit and New Website) are - as the word says - free, so you won’t pay.

May I cancel or reschedule my booking?
I do accept cancellation at any time prior payment.
In all cases ( both for pay sessions and free intro calls) you can always re-schedule within 24 hours before your appointment directly from the booking confirmation e-mail.

This, more or less, covers it all
but if you have doubts or questions please just drop me a line and I’ll get back to you asap.

Thank you!

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